TalkTalk: On TalkTalk you need to pay to keep access to your email address. Buying your own email address from a dedicated UK web hosting provider is cheap (c.1-3 a month), unless you're a former broadband ISP customer of BT (7.50) or TalkTalk (5) where in order to keep your address you can end up being charged significantly more for an often inferior product. TalkTalk: 5 a month . jelly99 Forumite. Former subscribers to TalkTalk broadband services who want to continue to use their old email accounts will now face a 5 monthly or 50 annual fee to do so. For 60 days after you leave BT Broadband you can choose to upgrade . Those who don't activate BT Premium Mail within that time will have seven days after their free account is suspended to convert it to Premium and regain access to their addresses and mail. Sky allows you to keep your email address indefinitely, even after you've cancelled your broadband connection. While Sky leaves your account open, without a charge, it will be shut down if left. Click Outgoing Server (SMTP) on the left hand menu, select the default SMTP account and click Edit on the right hand side. Click the Accounts link then click to "Add a POP3 mail account you own" then enter your old email address and follow the on-screen instructions. BT also failing to delete email addresses after customers leave . Once you've done this, they'll be asked to set up a new . unless you start paying through the nose for it. In the last week I've had an email from TalkTalk stating that they were going to start charging me for my Lineone email at the rate of 50 a year. Open Thunderbird, go to Tools on the top bar and click Account Settings. When you switch from BT to a different provider, if you wish to keep your BT email account you must pay 5 a month, up from 1.60. . Go to Gmail and select the cog icon in the upper right corner and select "Settings." Select "See all settings," "Accounts and Import" and then "Add a mail account." Enter . Yes, you can do that. TalkTalk have sent me an email saying they are upgrading their system, with the attached sting in the tail:- Traffic on JustAnswer rose 14 percent.and had nearly 400,000 page views in . Next, enter your email address and password in the boxes, and click Add. If you are cancelling your broadband completely without switching to a new provider, you will need to make a phone call or write a letter to TalkTalk. Enter your email address in the field provided and then click "Continue.". 685 satisfied customers. After leaving TalkTalk, you are able to keep your email address for one year, after which it will be discarded. TalkTalk's Letter on Legacy Email Addresses. I changed providers since but I somehow kept my talktalk email address unti . Join us and keep your TalkTalk Mail free. The exception to that is if you're moving house to a different telephone exchange area, but if you're staying put - as it sounds like you are - you should be golden. After digging out the account details, she found that she was able to log in - suggesting . Next, it's time to set up a system so that anything sent to your old email account gets forwarded to your new one. Otherwise, you'll see your functionality reduce 30 days after you leave, and after 5 months TalkTalk will delete it. For example, you could take Sky broadband without having to use the free Sky email address that will be offered to you. You could have something like firstname.surname@surname.townname.co.uk and forward it to wherever you like. I keep being asked to update settings for my TalkTalk email as outlook cannot access it, but I still receive e- mails - Answered by a verified Email technician . TalkTalk: 5 a month . Once the move is complete, you'll get a confirmation message and the email address will be shown in your email management page. The issue at hand is by no . I just thought as email is part of the package that I already buy that I could keep a new email that I will attempt to keep spam free and see how I get on. Updated TalkTalk has refused to delete a former customer's email address which was taken over by spammers - because the unfortunate person cancelled their contract eight years ago.. You can also redirect your emails from your old broadband address to a different address, and transfer across your email contacts. Your email should now appear in the My mailboxes section, safe from TalkTalk's . TalkTalk Correspondence Dept PO Box 675 Salford M5 0NL Include your full name, home telephone number, and signature. If you want to write a cancellation letter instead, avoid ambiguous language and be clear . If you want to keep your current phone number, choose 'Yes, keep my current number' when you confirm your broadband order, and we'll do our best to have it transferred over. When you cancel TalkTalk ( www.talktalk.co.uk) broadband, you'll still be able to send and receive mail from your email address for up to 12 months. We'll go into that in a bit more detail later, but here's the important bit first: if you want . Ofcom isn't happy. Call us on 0800 990 3635 to learn more about our great Fixed Low Price Plans and offers. But people don't realise the ISPs don't have an obligation to provide the service. These users can save 2.50 a month with TalkTalk Mail compared to BT." Consider this your six weeks' notice that you're going to lose your ancient email address. If you abandon it, Sky will close it down, assuming it is inactive. If it's not possible to keep your phone number, we'll let you know. James K. Sky: Users can keep old email address free after switching provider; . BT and TalkTalk both require users to pay a pretty hefty fee if they leave these broadband services but still want the same level of features when heading to their old inbox. If the list doesn't show your email address, then you need to add it. Keep your email with the same features by getting Premium email, which costs 7.50 a month; Keep your email with the same features, by linking it to a friend or family member's BT Broadband, which is free; If you don't make a choice yourself, we'll transfer you to Basic email. Click the "Accounts and Import" tab and then click "Import Mail and Contacts.". I have got my PLUSNET email address up and running, but am surprised that I am still able to receive and send emails in my btinternet email address. Set this primary address to forward all incoming emails to your second address . I was changed over from BT yesterday to PLUSNET for broadband and phone. These users can save 2.50 a month with TalkTalk Mail compared to BT." Consider this your six weeks' notice that you're going to lose your ancient email address. With this done, you now have the same email address set with both your new email hosting provider and the old provider. on 23-07-2021 15:29. Hi again. Virgin Media: When you leave Virgin Media you'll continue to have access to your email for 90 days after you close your account. The login to your MyAccount will be there for 12 months but after that will be disabled. They forward all emails received on the .com address to your new account. Hi, I`m in the same situation i still have my virginmedia e-mail and using it ok, i came out of virgin, in September, but i`m trying to put my e-mail address (virgin email) on another PC using outlook, this is where it gets coplecated, because you are not with virgin any more, your server is with "sky"! 3. Forward emails to Gmail. However, when you cancel your TalkTalk account you lose access to your control panel, so you may not be able to make changes to your email account, such as changing the password, which seems a bit worrying to us. I have just converted my TalkTalk broadband connection from ADSL modem (wired via Sagem modem to USB 2 to wireless using Netgear N300 adapter on my XP box and D-Link DSL 2680 router to my house main t read more. Sky: Users can keep old email address free after switching provider; . TalkTalk: email@talktalk.net TalkTalk also oer webmail which remains accessible even after customers have moved to another ISP. TalkTalk. Keeping your email address when you switch broadband providers Our. Yes, you can keep your phone number if you switch to a different broadband provider. co.uk addresses but with the same log on details etc. Email is always an extra service that ISPs add, usually to keep the customer with them (even though you can usually keep your address if you leave). Sky: email@sky.com TalkTalk: 5 a month . After that, the account will be deleted. The short answer is yes, sometimes but the real question is, should you keep your email address when you switch broadband? TalkTalk kept my email account active for 8 years after I left - now it's spamming my mates . A new window will open. unless you start paying through the nose for it. The 12 months is to enable you to see your final billing and also to manage your email accounts. TalkTalk Fibre 500: Current monthly price: 40 | New price: 43.64. Should you leave TalkTalk, you can subscribe to TalkTalk Mail Plus and keep your email address, currently for 5 per month or 50 per year. Anyone ditching BT . During this period, however, you cannot use any account features and it will automatically be deleted if you don't use it for more than six months. All TalkTalk broadband customers have TalkTalk Mail included in their package. To add an existing TalkTalk mailbox, go to the next section of the page and select the link: Add an existing Mailbox. This should give you enough time to set up and switch to a new email address. AOL users in the US who leave can keep their accounts for free (although apparently AOL does not make this clear enough and have a lot of people paying for dial up accounts they don't need).. Customer Service, Virgin Media have deleted my email account without any notice, which I have been using for about 20 years.Trying to speak with someone about it is horrendous, all are in call centres around the world no one to deal with here in the UK, three agents spoken to knew nothing about the . Forward emails to Gmail. A new window will open. All our plans include TalkTalk Mail at no extra cost. Clearly explain your intention to end the service. This is a good moment to redirect your domain name to the new host. Keeping it spam free is not always down to you of course, any contact could be slack with their own security and anti-malware could easily compromise your address. . At the time of writing the service is priced at 5 a month. Redirect your domain name. Mail, select the Mail Accounts section in Options and click the Add button. If you switch, your functionality will be reduced in about 30 days, and after 5 months, your account will be deleted. to provide access to addresses after you leave your provider, then it will have to institute a . Click the "Accounts and Import" tab and then click "Import Mail and Contacts.". Otherwise, you'll see your functionality reduce 30 days after you leave, and after 5 months TalkTalk will delete it. While TalkTalk Mail remains free for our broadband customers, all other users will now be required to pay a small fee. 3 Posts. If you're not a TalkTalk customer, you can join us and continue to enjoy TalkTalk Mail for free. There are no fees to keep it active, so if you have a Sky email account, you're safe for life - or until they tell you otherwise. to provide access to addresses after you leave your provider, then it will have to institute a . Hi erb, Yes you can keep the email addresses. The only way to get out of it is by signing up to its broadband . While TalkTalk Mail remains free for our broadband customers, all other users will now be required to pay a small fee. Prices correct as of 16/03/2022. Enter your email address in the field provided and then click "Continue.". The Server Name should be relay.plus.net and the Port should be 25. The customer, Joanne, was contacted by her friends after they started receiving spam from an old email address of hers. Should you leave TalkTalk, you can subscribe to TalkTalk Mail Plus and keep your email address, currently for 5 per month or 50 per year. During this period, however, you cannot use any account features and it will automatically be deleted if you don't use it for more than six months. However, you won't be able to access My Account, so you can't actually manage the email addresses associated to it - including things such as changing passwords. but all my email addresses stayed active despite my repeated . Many years ago my family switched from BT to Talk Talk but we retained our BT email addresses (@btinternet.com) and I have just found the email relating to the closure of email addresses. Sky: Users can keep old email address free after switching provider; . 3. 2 February 2008 at 8:25PM. They've not contacted me yet about my Tiscali email address but doubtless they will want to charge on that one too. my Father does indeed pay BT so he can keep his old email address! TalkTalk. leave nothing to chance. After leaving TalkTalk, you are able to keep your email address for one year, after which it will be discarded. Click on + CREATE. If you decide to leave TalkTalk, you can keep your email address by subscribing to TalkTalk Mail Plus for about 5 per month/50 per year. Can I switch from Virgin Broadband to Zzoomm and keep my email account? The primary address is the one you will use for email. To set up Gmail's mail fetching feature, click the Add a POP3 mail account you own link on the Accounts and Import tab. Go to Gmail and select the cog icon in the upper right corner and select "Settings." Select "See all settings," "Accounts and Import" and then "Add a mail account." Enter . I have just converted my TalkTalk broadband connection from. TalkTalk will respond to the billing address unless otherwise notified so include an alternative contact address or phone number if necessary. 16-01-2015 2:37 PM. You can easily use Hotmail instead, for instance. Alternatively, you could keep your BT email address going with the additional payment for a couple of months, so you can get used to using your new webmail address. In Outlook.com, click the Sending/receiving email from other accounts link and click Add an email account. You can keep your Sky email address for as long as you want after you've cancelled your broadband, as long as you keep using it regularly. This means that although their email address is now linked to your account, they keep their own security details and responsibility for the email address. In Yahoo! If you need to cancel by phone, ensure you have your account details to hand and call: 0345 172 0046 . If you're subscribed to a home phone service or TalkTalk TV add-on, the price of that . My Lineone address is probably 30 years old, I'm sadly quite attached to it. 7 0 Reply. You do this by signing up to the TalkTalk Mail Plus service . Can I switch from Virgin Broadband to Zzoomm and keep my email account? TalkTalk: On TalkTalk you need to pay to keep access to your email address. The Terms and Conditions do say that if you leave TalkTalk you cannot keep your email address. Or, you can forward your messages and delete the copies on your old mail. This makes it easier to switch email provider. However, there is still time to move your important data. To get started, log in to your Gmail account where want to migrate all your old emails to, click the settings cog, and then click "Settings.". Hi erb, Yes you can keep the email addresses. Leave everything else as is. Forward emails to your new email account You can forward your messages while retaining a copy with your old mail service. To get started, open Gmail, click the cog icon on the right, then choose Settings. To do this, create two email addresses on different services. You'll see your email account on the list. Should you leave TalkTalk, you can subscribe to TalkTalk Mail Plus and keep your email address for 5 per month or 50 per year. Now you'll see the SMTP server window. Do I keep my BT email address ? Accounts that don't stump up for the TalkTalk Mail Plus service or are associated with an active TalkTalk broadband account will be deleted. We changed form AOL a year ago and simply transfered the email account from .com to the free . Otherwise, you'll see your functionality reduce 30 days after you leave, and after 5 months TalkTalk will delete it. Right now if he has to change his email then he would need to contact lots of organisations and people to let them know of the change of email address. Posted on October 8, 2019 at 10:14 am. To get started, log in to your Gmail account where want to migrate all your old emails to, click the settings cog, and then click "Settings.". I left BT a year ago (oh bliss!) Email address deleted. . However, in practice, so long as you sign . to provide access to addresses after you leave your provider, then it will have to institute a .