The delivery date is 15 October - 22 October. Is this normal or should I contact someone regarding this? 7. level 2. . 09-14-2014 08:32 PM . no one at Verizon could simply void a transaction where I had ALREADY returned a non-working phone-----So the Customer Service rep told me to wait a few more days to see if the "pending order" would be . 3 Prepaid orders must be completed by 4 PM local time to qualify for same day shipping. So I'm switching to Verizon and waiting on my iPhone 12 to ship. Women have their purses, shoes, and handbags; guys have their Nike collections + jerseys..I love phones. 4 yr. ago. They solved my problem AND brought to my attention that I was overcharged by another store. Subject to inventory availability. If you ordered online and chose to pick up the order in a nearby store, you can't change or cancel the order. It was never going to be released, apparently. Called the store I placed the order from and they told me just to come in. Tap or click Find Stores. I understand that refunds can take a couple days, so that's fine, but I still don't know whether or not my order has been truly cancelled. Verizon took the money out my account on Monday at 5:47pm and I know that for a fact because I have the receipt with the stamp time on it. 1y. The store said they have my order but don't have the phone I ordered. Pickup. With In-Store. Select the delivery method as either In-Store or Curbside Pick Up (available only in select locations). 4 In-Store Pickup is available during normal business hours at Verizon owned and operated stores. I get bored of them quickly, don't keep the same one longer than 6 months, and sell them to use the money to get a new cell phone (I keep them in PRISTINE condition). my current phone only works through WiFi. works. They had a glitch and even though I got an order number, they never processed anything. 11 reviews of Victra - Verizon Authorized Retailer "Brian, the sales manager and the entire team are terrific! Wireless. It's supposed to be here by tomorrow, but the order status still says processing. So I'm switching to Verizon and waiting on my iPhone 12 to ship. Sep 06 . Correct Answer Why is my order still processing Verizon. Introducing the Samsung Galaxy S21 Ultra 5G, the ultimate self-expression smartphone with 5G Ultra Wideband speeds. Take your photos and videos to a whole new level with a multi-lens camera featuring 100X Space Zoom, a 108 MP camera and head-turning 8K video. Scroll to the store you want to go to and tap or click Pick up From This Store. The store employees asked me to go to a "corporate store" to talk to a manager and see if I could get a manager to override the transaction. 2. I chose in store pickup when I bought a phone last night. (Credit card refunds take 3-5 days to process). Learn more about in-store pick ups. The terms for ispu are pretty clear when you are ordering online. Store pickup is supposed to be ready within 2 hours. IPhone 6 proccessing items Las Vegas pickup verizon 6 64gb 9.19 1 dollar amex hold nothing has changed I've called customer care and . They don't deliver on Saturday. Use our Trade-in page to trade in your device and you won't need to go to a retail store. Select the delivery method as either In-Store or Curbside Pick Up (available only in select locations). Cinema-quality features like Vlogger View for simultaneous front and back camera . It's supposed to be here by tomorrow, but the order status still says processing. you must return or exchange at that location. In-Store or Curbside Pickup: Orders must be placed before 5 PM, Mon - Sat, and Sun before 2 PM (excluding holidays) for same day pickup. Shop. The process is same for Mine is stuck saying waiting for any device. It may have failed . A highly intelligent, deeply nerdy and, once in a while, gregariously opinionated friend. 1 Available for purchases placed online for delivery within the US only, excluding Alaska and Hawaii. If you ordered it on Thursday, I personally wouldn't expect it until Tuesday (if the order is processed Friday/today) or two business days after you received the tracking information. I ordered an iPhone for curbside pickup at my local at&t store and I'm still waiting to get an email that my order is ready. COVID update: Victra - Verizon Authorized Retailer has updated their hours and services. Your online payment will be refunded. I'm getting anxious because I need my phone in order to work and go out to make money. Still, an even bigger issue is that Verizon is encouraging people to buy online. 2. Verizon didn't immediately respond to a request for . I ordered the new iPhone 11 Max Pro as an upgrade. He was going on vacation and he'd heard that AT&T's signal was poor at his . The company isn't, said Louis, investing in more salespeople. I spent 2 days trying to order a new phone through the My Verizon app for in-store pickup and when the order finally went through it was not actually placed with the store. . We'll email you when your order is ready for pickup. Originally I purchased a phone in Gillette to replace the current one experiencing email issues. The only way i have been able to get around this, is to go in store and do it because the rep has to call the fraud verification department to get the order released. Order the phone for free 2 day delivery or do in store pickup at a corporate store. And as of right now my order is still processing and nobody who works there can explain to me why that is. They had a glitch and even though I got an order number, they never processed anything. Available across the US at participating Verizon Wireless stores; orders must be placed between 8AM-5PM, Mon-Sat; before 2PM Sun. It was never going to be released, apparently. 29 reviews of Verizon "Let me preface this review by saying I'm a HUGE tech geek and phone-head. The reason for having the credit card present when you pick it up is strictly an additional layer of security for YOUR account. People can hack into your myverizon account, place an order, and pick it up with a fake id. In-Store or Curbside Pickup: Orders must be placed before 5 PM, Mon - Sat, and Sun before 2 PM (excluding holidays) for same day pickup. Welcome to the Community Welcome to the new and improved Verizon Community we. Tap or click Next step and follow the onscreen instructions to complete your purchase. However, the order is automatically canceled if you don't pick up the item(s) within 3 days of your order. A restocking fee of $50 may apply to returns or exchanges of a mobile device (excluding Hawaii). I'm getting anxious because I need my phone in order to work and go out to make money. The order processing started in the same evening. Wireless. I have ordered a new 2020 13 inch Macbook pro on 23 September, it is a custom order. Subject to inventory availability. With In-Store. Kevin is a long-time friend. Order online and get. Learn how to return and/or exchange mobile devices and accessories within 30 days of purchase. Available across the US at participating Verizon Wireless stores; orders must be placed between 8AM-5PM, Mon-Sat; before 2PM Sun. Order online and get. The complicated thing is that, I can't put in a new trade in order because the order is still processing, but when i talk to verizon, it has been canceled. How it. On the website it says that it takes only 2 hours or maybe a little more to process your order so you can pick it up, but it's been over a week. 11-23-2018 07:08 PM. Tap or click Next step and follow the onscreen instructions to complete your purchase. Shop. so I don't know how your experience will differ since you ordered yours for in . Nearly $900 was taken from my account. Your order will be held for 3 days from the time it's placed. I'm most definitely NOT a VZW employee. One person told me it was because that they don't start processing your payment until shipment. works. your new device today. How it. Please bring photo ID and credit/debit card only if used as payment. Important: If you purchased from a Verizon Authorized Retailer (e.g., BestBuy, Costco, etc.) Pickup. I called this afternoon, because I got the email that said order was confirmed and I had paid the taxes, but never got a notification that the order was ready for pickup. 2 Saturday shipping is available on Friday only. my current phone only works through WiFi. Re: Why is my order taking forever. Please bring photo ID and credit/debit card only if used as payment. Store pick up order stuck on "Ready for Processing.". We'll email you when your order is ready for pickup. I get there and the employee tells me they have the item in stock in the back, they just cannot give it to me . your new device today. 4 yr. ago. Fast speeds will be for why i have cancelled the listed in order online store and! It's been 15 days now and order is still in Processing state. customer bought his own routerbut has to pay 10. I really need my new phone soon so I can stop renewing my current plan and . Your order will be held for 3 days from the time it's placed. Just provide the information about your devices and we'll estimate the trade-in value, send you shipping kits, appraise your trade-in when it arrives and issue your credit or Verizon Gift Card within 1-2 billing cycles. Scroll to the store you want to go to and tap or click Pick up From This Store. I just got charged so I think everything should be fine but my status is still processing items so idk. Tap or click Find Stores.